Service terms — UK and Australia
Version: 29 October 2026. CSV Repair Done-for-You is an automated technical file-preparation service, independent of Xero, Intuit and banks. Support: suporte@rohnelt.dev.
Release status and eligibility
Sales and intake are closed pending independent QA, commercial review, lawful supplier identification and applicable tax setup. These are pre-launch terms, not an invitation to transfer financial records. UK uploads remain technically blocked until the applicable UK international transfer mechanism and assessment are verified. Initial release is limited to Australia once all gates pass. No B2C foreign sale will open without a verified tax solution.
One accepted batch
US$199, per batch without renewal. The final checkout must show the total and applicable taxes before you authorise payment. Up to five UTF-8 bank CSVs, one account and currency, 10,000 transactions total and 10 MB. Supported headings are Date, signed Amount, Description and optional Payee/Reference; declare source date order and decimal separator. Excludes invoices, journals, general ledgers, PDFs, archives, credentials, access to accounts and sensitive-category data.
Initial output is AU Xero or AU QuickBooks Online bank CSV with DD/MM/YYYY dates. QBO parts contain at most 999 transactions and 340 KB, a conservative packaging limit, not a claim that every regional product version has that limit. You must review the destination provider preview before importing.
Preview, payment and delivery
Verify your email before uploading. Confirm your authority for the data and one account/currency. We reject incompatible files before payment. Confirm the exact private preview, counts and totals before checkout. Payment confirmation comes from a signed webhook; the return from Stripe alone never authorises delivery. Do not pay twice if confirmation is pending.
The automated queue produces import CSVs, separately labelled spreadsheet-safe copies, changes.csv with row/field/reason, totals, an HTML and PDF summary, import instructions and SHA-256 manifest. Originals are preserved while retained. No duplicates are removed and no signs reversed. Descriptions in import files are preserved; do not open them in a spreadsheet. Reading copies neutralise formula-like text and are not the files to import.
A private authenticated portal provides the ZIP after confirmed payment. An email notification contains no financial attachments. For an accepted batch, delivery is due within 48 hours of confirmed payment. If we miss this deadline, you may request a full refund. Purchases remain disabled until at least 30 October 2026, 00:00 UTC, and a separate release approval. Technical failure preventing delivery entitles you to a full refund.
UK consumer rights
If and when UK sales are lawfully opened, mandatory UK rights remain, including applicable cancellation and service/digital-content remedies. No waiver of cancellation rights is taken through these terms. Our 14-day full-refund commitment also applies even after processing or download. Supplier, tax and transfer requirements must be cleared first.
Australian consumer rights
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to remedies required by that law, including cancellation/refund for a major failure and compensation for reasonably foreseeable loss where applicable. The contractual guarantee below adds to, and does not replace, mandatory rights.
Format guarantee and limitations
For an accepted batch and the agreed import format, if Xero or QuickBooks rejects the delivered file because of its formatting, submit the error through the private portal within 14 days. We will correct it within two business days or refund the batch in full. Your statutory rights are unaffected.
This service does not provide accounting, tax, legal or reconciliation advice, certify source authenticity, guarantee absence of existing duplicates, or control third-party availability. You retain the originals and decide whether to import. Nothing here excludes liability or remedies that cannot lawfully be excluded.
Data and complaints
The privacy notice, processing terms and refund policy form part of this offer. Contact suporte@rohnelt.dev for complaints or accessibility assistance.